I love a lot of things about my job, but one of the things that stands out is the ability to work from home on occasion. I don’t do it a lot, but when there are times I have an appointment that can’t be made over the weekend, I have the ability to do it during the week without using any of my personal time. Like yesterday.
Yesterday was supposed to be a good day. I was originally working from home for two reasons. The first is my HOA meeting was that night and I’m on the board (if I’m going to hate something tremendously, I might as well be part of it). The second was I planned on taking my truck in to get the AC fixed. The AC has not worked since it was about 200 miles out of warranty (Fuck me, right?), and they’ve “fixed” it a few times, but the problem has been it’s been so cool as of late, it did feel like the AC was working…until a hot day came. So, finally, the guy at Ford did a solid and said, “Look, wait until a week when it’s hot, bring it in, and I’ll give you a loaner car for the day.” This was that week.
I called him on Wednesday, told him I’d be bringing it in on Thursday and he said fine, ask for Bob. Things were in place.
Oh, and side note, Tuesday night my AC in my house went out. So I added a third appointment to Thursday. I bet you can see where this is going.
So, I get up early on Thursday, head to the dealership and talk to Bob. I explain the problem and I tell him I was getting a loaner. Bob goes off somewhere, comes back, fiddles on the computer, moves some papers around; I’m getting a bad feeling. “Sir, we don’t have a rental car for you.”
“What do you mean? I called yesterday.”
“I’m sorry, no one set it up.”
I’m pissed. But I don’t erupt on Bob, I just say fuck it, I’ll come back next week. This should have been handled. Now I have yet another week without AC in my car.
Since it was still early, I decided to get my hair cut but driving by, the place didn’t open for another hour. Fuck. Then I figured I’d go grab a cup of coffee from my favorite coffee store. The line was literally from the counter to the door. FUCK.
At least the beginning of this shit day (somewhat) prepared me for the worst news of all. Yeah, the home AC is toast as well. I kinda expected that anyway, the unit is about 20 years old, but it was the shit icing on a shit cake. The shit cherry on top was the fact that the guy told me it would be a couple weeks before they could get it replaced because they are booked up. (It only turns out to be a week and a half, so I’ll live).
Fuck that Thursday.